Privacy Policy

Last updated: December 15, 2025

PT. Nicecoder Solusi Digital ("FrezzApp", "we", "us", or "our") operates the frezzapp.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

Information You Provide

When you use our contact form or sign up for our services, we may collect:

  • Name and email address
  • Company name (optional)
  • Phone number (optional)
  • Message content and service preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the collected information for:

  • Responding to your inquiries and providing customer support
  • Delivering the services you requested
  • Sending service-related communications
  • Improving our website and services
  • Preventing fraud and ensuring security

Data Storage and Security

We implement appropriate security measures to protect your personal information. Your data is stored on secure servers and we use encryption for data transmission. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Google Analytics - For website analytics and traffic analysis
  • Resend - For sending emails
  • Cloud hosting providers - For website hosting

These services have their own privacy policies governing the use of your information.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

Cookies

We use the following cookies:

  • Essential cookies - For session management and CSRF protection
  • Google Analytics cookies - For analyzing website traffic and usage patterns

We do not use third-party advertising cookies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

← Back to Home